Not every cause leads to an effect. Not every effect can be immediately linked to a cause.
The fact is, we are not rational beings and we merely use reason to find an explanation to things that have already happened, to decisions that have already been made.
That’s why brands and stories have so much power. They don’t engage with reason and they leverage the most tribal and innate of our insticts.
If your company wants to measure brands and stories, if they want to find the thread that links brands and stories to material results, they are probably missing the whole point. And the opportunity to establish relationships with employees, customers, stakeholders that can determine long-term competitive advantage.
You got to have faith not to miss this opportunity.