And of course, this is a direct consequence of the fact that concepts are susceptible to different interpretations. As long as organizations will continue approaching culture as a list of evocative words, the gap between culture (what management wants) and climate (what employees experience) will remain wide. And values statement will be abstract, generic and … Continue reading Gap


Right is not a good way to describe your work and the work of your team. Innovative, passionate, committed, engaged, consistent, challenging, concerted, exciting, inspiring, intentional, purposeful, additive, reinvigorating, ameliorating, thoughtful, driven. These are all better words to use when you talk about what you and your team are trying to achieve. Do not settle … Continue reading Right