Frameworks, matrices, canvas are great tools to organize thinking and guide action. And they should be approached with two things in mind. First, you need to understand how they work. To do that you often have to read articles and papers from the people who have proposed the tool you want to use, and possibly … Continue reading Frameworks
Both nice and rude are roadblocks to change. One because it hides a truth, the other because it distracts from it. Being in the middle is worth the effort.
Never act on every single piece of feedback. And be aware that not acting on feedback is a strong signal you are sending. What are you going to say when asked about it? Option number one. "I forgot". It can certainly happen, and what you are basically saying is that the relationship with the person … Continue reading Not acting on feedback
What is the reason you give yourself to continue doing what you're doing? If it's to make things better, to support, to spread an important message, to grow and make others grow, to change toxic habits, to repair something that is worth it. That is fantastic, and you are lucky. If it's to feed a … Continue reading Give yourself a reason
In December 1997, Los Angeles Lakers played the Bulls in Chicago. Many consider that the first real face-off between Kobe Bryant (who had been drafted the year before) and Michael Jordan (who had already won five championships). During a break in the game, Bryant is close to Jordan. Bryant grew up watching Jordan play, he's … Continue reading Mentor
You can't respond to feedback with a counterargument, a justification, an elaboration of the original idea. Feedback is not a discussion, something you ought to win, a way for you to influence others with your perspective. Feedback is not an attack, something you have to defend against, a way for others to bring you down. … Continue reading What feedback is not
In the urgency of now, we often make the mistake of looking at systems as if they were uniform and uncomplicated. Technology increases the chances of such a misunderstanding. We are led to believe that tools and apps magically solve incredible problems as we look at their success ex post, failing to consider the various … Continue reading Systems