Google’s mission was to organize the world’s information and make it universally accessible and useful. Today, 81.3% of their revenue comes from advertising, which admittedly has little to do with making information universally accessible.
Facebook’s mission was to give people the power to build community and bring the world closer together. Today, 97.7% of their revenue comes from advertising, which admittedly has little to do with giving people the power to build community or bringing the world closer together.
If you don’t measure the right things, it’s very easy to end up in a very different place from the one you initially had in mind.
It typically means that they will find it challenging to establish relationships based on trust, particularly with direct reports.
And it’s not because what they say is not true. It might indeed be that they expect a lot of themselves, that they are never happy with what they achieve, that they always strive for more.
But they then extend the same expectations on others. They assume that just because others don’t feel the same pressure, don’t adhere to the same standards, don’t agree with the same critiques, it means they are not as committed, as motivated, as performing.