Next time, try this. "I am sorry, my mistake, I could have ... . Let's move on." It works beautifully in any situation in which there's friction. It unlocks empathy (most likely you'll get a "no worries" from the other side), and it allows the conversation to move forward. It's better than blaming the alarm … Continue reading Strength
Tag: team work
Cut
When you are short on money. When you are depleted. When you simply have too much to do. When there's an emergency. When your plans are at risk. What do you cut? A couple of things to consider. Be in a position in which what you cut is up to you, as much as possible. … Continue reading Cut
Making decisions
There are two fundamental flaws in how companies make decisions. The first one has to do with the amount of information available to make the decision. A balance is needed between decisions made with zero information ("based on my opinion ...", "our manager wants it this way ...", "I strongly believe ...", "it worked at … Continue reading Making decisions
Alone
The problem with attacking those who don't see the world as you do, with fostering an environment where outrage is rewarded, with speaking against those on your side who attempt to be moderate, with listening to others in wait for misstep, with glorifying factions and vilifying commonalities. The problem with all of this is that … Continue reading Alone
Boundaries
How far can you go before you do something about that power dynamic you really don't like? How much can you wait for changes to happen after you have spoken up? How beaten can your motivation be before you actually stop showing up to do important job? How much is too much? In every situation … Continue reading Boundaries
Nobody likes
There's quite a lot of time wasted in organizations doing repetitive stuff that a computer would do best. The technology is already available, yet this change is strongly resisted. For two very human reasons. First, when you cut on repetitive tasks consistently and over time you get to a point at which you have to … Continue reading Nobody likes
Your own authenticity
Consistency and authenticity are about doing what you expect of yourself, not what others expect of you. Even when something is useless, even when nobody is paying attention, even when 99.9% of people would act differently, even when you will not get any reward. Doing that is what builds your persona, your character, your set … Continue reading Your own authenticity
