As a person in a position of power (a parent, a manager, a politician) your role in a moment of crisis is to inspire tranquillity.
That’s how others around you can continue to think clearly and help everyone out of the crisis.
As a person in a position of power (a parent, a manager, a politician) your role in a moment of crisis is to inspire tranquillity.
That’s how others around you can continue to think clearly and help everyone out of the crisis.
To build relationships in a work environment, particularly when you have leadership responsibilities, consider the following three things.
Where are you struggling the most?
If you want a thing done well, do it yourself.
But it would be more accurate to say: if you do a thing yourself, you’ll probably consider it well done.
Because you are the only judge. You set the standard, you choose what “well” means.
Of course, that’s not practical and it does not scale. And so, at some point, you will have to work with others, who will bring a different perspective on what “well” is.
If you are open, that’s a way to progress and figure out that what you thought of as “well” was actually just “good enough”.
If you are closed, on the other hand, you will probably go on doing “good enough”, until it becomes obsolete.
It is so tempting to think you have the right solution.
To take things in your hands and ask of others that they do as you tell them.
To schedule just one more meeting and go through what everybody is doing, assign blame, share opinions, drive action.
To comment on everything as it is happening and inspire urgency.
To check, and double-check, and triple-check, and check just one more time.
To put people, projects, tasks into boxes and then complain that things are slow, siloed, not properly communicated.
It is so tempting to take ownership and control.
And it is the exact opposite of what you should do.
When someone shares a thing they heard or saw, it’s not only that thing they are sharing. They are also sharing some of their expectations, emotions, opinions.
Keep that mind as you aim to getting to the bottom of it.