In or out

You are free to set some rules, to decide where the boundaries are, and what game you are playing. Actually, it is your responsibility. You should do that.

And once that is done, the next step is for you to figure out who is in and who is out, and for others to figure whether they are in or out.

You can’t be everything to everybody.

Take ownership of the process.

Shortcuts work

One problem with shortcuts is that they work.

If your sales are flatlining, a discount will probably boost them.

If you are nearing the deadline, cramming all the info you have in a format that is difficult to read will probably allow you to make it.

If you need more visitors, a catchy headline will probably get you more clicks.

If you want that bonus, you will probably get it with a good enough job.

If you want to be noticed, blabbering for 20 uninterrupted minutes in the next meeting will probably make people remember you.

Shortcuts work. And that’s pretty much where their utility ends.

They are not a basis for your next leap, a foundation on which you can build your future, a stone to step on to get closer to the change you wish to make.

Shortcuts are in the moment. And living one shortcut at a time can be an exhausting addiction.

Time to stop now.

Each and everyone

Change cannot be imposed.

You can force people to do certain things instead of others. You can persuade them to think in a certain way. You can threaten them with punishments or incentivize them with rewards. You can get compliance and meet standards. You can shout, cry, beat, chase, restrict, and silence.

None of that is change.

Change can only start from within.

And if you want to direct change towards what is good for the community, you need to involve each and everyone in the process.

Who are they serving?

Is your team serving a bigger purpose – the organisation and its values, the customer and their ambitions, the broader community and its needs?

Or is your team serving you?

Some questions to find out.

How often do you get pushback on your ideas?

What happens in meetings when you start talking?

How different do the solutions that get to you look like?

When is the last time you heard about a dissatisfaction?

If you don’t have time to review, are things delivered nonetheless?

Honest answers to these questions have the potential to make a huge difference.