To build relationships in a work environment, particularly when you have leadership responsibilities, consider the following three things.

1. Expectations, that is where what people expect of you meets what you expect to do.
2. Communication, that needs consistency (i.e., frequency and repetition) and truthful content (i.e., say when something is wrong).
3. Participation, that is a process that combines both a way for others to participate in your work and a way for you to set boundaries about what will get done.

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