To build relationships in a work environment, particularly when you have leadership responsibilities, consider the following three things.
- Expectations, that is where what people expect of you meets what you expect to do.
- Communication, that needs consistency (i.e., frequency and repetition) and truthful content (i.e., say when something is wrong).
- Participation, that is a process that combines both a way for others to participate in your work and a way for you to set boundaries about what will get done.
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