The edge

A 3-step way to establish a new, healthy professional relationship.

Start with “here’s what we are dealing with”. Be thorough and fully honest. Unearth everything and establish authority by showing that you are not afraid to face facts.

Continue with “here’s what we are going to do about it”. Think in incremental steps rather than big reveals. Be detailed, put everything on a calendar, and use some system to assign responsibility.

Finish with “here’s what can go wrong”. No idea, plan, or project is flawless. And you know that many things can and will go wrong. Just put them out there, be on top of it.

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