Marketing is about changing behavior.

And what marketers often fail to grasp is that the change is not about a transaction. It is about a connection.

When you make it about a transaction it is the here and now, this is what we have, this is what you need, take it, here is how much it costs. Next.

When you make it about a connection it is about giving, this is for you, take it and enjoy it, and perhaps think about us the next time you need what we do.

Here is a brilliant example.