The way you treat people that gravitate around your business is as important as the way you treat people that are at the core of it.
This below costs nothing, is caring and generous. It is beautiful, and tells a lot about how this company does work.
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[…] In a world in which everything is free (only in monetary terms), we are not used to design the “quit” stage. And yet, one of the most remarkable marketing email I remember is the one of a company who did. […]
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