Bad bosses

Do employees quit bad bosses?

As a matter of fact, they do.

And they do quit organizations that provide inadequate training and promotional opportunities, bonuses, and non-cash benefits, that foster (willingly or unwillingly) a negative climate, that assign insignificant tasks, or repetitive tasks, that do not leave enough autonomy, that do not give enough support.

The fact is, there is quite a lot that an organization and its leadership can do to prevent people from leaving. And considering the cost of voluntary turnover, the sooner they get to it, the better.

Engagement

If you are in a position of power, it is important for you to acknowledge that any one of your actions that suggests external causality (i.e. if you do this, I will make this happen) is going to reduce both intrinsic motivation (i.e. the tendency to seek challenges, to use curiosity, to learn) and the internalization of factors such as values and responsibilities.

Using a popular term, we could say that it reduces engagement.

In this study, you can find quite many of such behaviours that are very common in organizations: setting deadlines, giving directives, carrying out performance reviews, imposing goals. The single individual will feel that they are not in control, that they are not autonomous, that they are not competent.

It takes guts to go against what decades of management practices have made normal. And it starts with awareness.

Doing is boring

Doing is boring.

It comes after the excitement of ideation and brainstorming. It is way ahead of the sparkles and glitters of reveal and success. It is repetitive, often solitary, unsung, at times painful, mostly bland.

And that is precisely why many fail at it.

Showing up day after day to merely do is a trait one needs to train. Without that, we are jumping from one thing to the next. With that, we are setting ourselves apart from the mass.

Doing, just like life, is boring.

To achieve anything, you just have to get over this simple fact.

My people resist change

Three ways to go about change in companies.

  1. Engage with the people affected in time. Instead of going for behind-closed-doors decisions and big reveals, make everyone part of the process. You won’t lose control, and you will win a variety of perspectives and a clear view on what the major problems will be.
  2. Meet people where they are. It is way to easy to say my door is always open. So easy, in fact, that nobody will ever come to you. Make an intentional effort, instead, to check in with people where they hang out: meetings, 1-1s, chats, kitchen tables. You won’t lose power, and you will win connections, face time, and trust.
  3. Say it. Say it again. Say it once more. The saying goes, I told you I love you when we got married, I’ll let you know if anything changes. Of course, it is a joke. Then why do you do just that when it comes to change? Build a marketing campaign around change, make the message relevant, clear, inspiring, and then repeat it in every possible occasion. You won’t waste time, and you will win commitment and alignment.

And change is so much more than this. But since none of the above ever gets done, you could try starting here before complaining that your people resist change.

Old friends

If you are a manager and you are starting at a new company, it is great that you have already some key people from your past experiences that you would like to bring onboard to fill key roles and take important responsibilities.

As you do that, be mindful of two things though.

The people in the company might feel like they are missing an opportunity. How are you going to address that? What is the rationale behind you hiring new people you know versus promoting somebody who has already done a great job in the organisation? Do you have a process in mind to assess competence and eventually make a decision?

And even most importantly, by doing that you are accepting the idea that what worked previously at another company will also work this time around. Is that realistic or is that wishful thinking? How much does it have to do with you wanting it to be that way? Are you going to make sure you can keep your eyes open to the unexpected and the unknown?