It’s tempting to set up a general rule to avoid a nuisance that is due to a few negative experiences. The problem is that the rule does not consider the vast majority of experiences that are positive, and therefore it ends up fixing an issue that, in most cases, is not an issue.

That’s the case of the employer setting up very rigid working hours because two people (out of tens or hundreds of employees) usually start working after lunch. What happens the next an employee is 10 minutes late? What if it’s their first time?

Overcompensating is rarely a good idea.

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