Three reasons why the new tool, system, process, structure rolled out in your organization is no longer as exciting as it initially seemed.

1. The people making the decision are the not the ones impacted by the decision. Very often, the people impacted by the decision are not even consulted in the decision-making phase. Assumptions and second guessing are key criteria.
2. There was a tacit expectation that the tool, system, process would have been welcomed by everybody as a cure for all that is bad. In other words, nobody really gave change management a thought – and if number 1 is true, you are most likely already drifting into number 2.
3. There is no agreement on accountability and how success is going to be measured. People will do everything to avoid saying: “we failed (and we will not fail again)”. Flawed solutions will be around for years, until a new change can be sold internally. Putting the process back at number 1.