Adjusting expectations

It is very easy to hide when we can’t deliver.

When we have promised to do something, and then things changed unexpectedly, the most trivial thing to do is pretend the promise was not made in the first place. Not explaining what went wrong. Not answering to the request of clarification. Not showing up the next time.


And yet, we owe the people around us a “why” and a “what now”. Expectations can be adjusted, but trust is not easily given a second time if we fail it from the get-go.


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