Last week, Facebook announced its cryptocurrency Libra. The next day, The Verge’s Casey Newton released the second part of his report on Facebook moderators, those who are supposed to solve Facebook’s problem with toxic content.
This is a company that for a long time has been misaligned. While preaching connection and innovation, the platform is generating far more problems for society and communities than it is solving. The leadership is failing to address such disasters, dodging bullets and any sort of responsibilities, while focusing on metrics that very little have to do with “bringing the world closer together”.
There’s an important lesson here.
You can be successful, rich, important even by creating a product that gives a sounding board to 3,000,000 pieces of toxic content every day. That manipulates democracy and facilitates genocide. That steps on basic human rights and gives away users’ data for illegal purposes.
But at the end of the day, what do you want to leave behind?