In 1900, Édouard and André had a problem. About 10 years earlier, they had started producing pneumatic tyres for bicycles in Clermont-Ferrand (France), and after a while they expanded their business with pneumatic tyres for cars. Their pneumatics were special for the time, as they were not glued to the wheel, and therefore could easily … Continue reading Learning from the past
Tag: social media
Permission marketing
Permission Marketing is a book (and an idea) by Seth Godin that is 20 years old this year. And yet, its message is still so powerful and actual. Permission is the opposite of interruption. With traditional media, people's attention is constantly interrupted with an advertisement, that basically asks them to focus on something they did not … Continue reading Permission marketing
There is no such thing as a free social media platform
We are hitting our heads against a wall. For years, we have believed in the myth of "free". Listening to music was free, watching a video was free, posting your piece of content was free. Whether you were an individual or a company, you could get in front of a fairly wide audience with a … Continue reading There is no such thing as a free social media platform
Honest and open stories
We are surrounded by stories. We tell stories all the times. About ourselves, our family, our work, the situation we are in, what happened yesterday, the last weekend, the last time we went on vacation, our childhood, our adulthood. Others do as well, and so all we hear all day long, every day of the … Continue reading Honest and open stories
What marketing is not
The inability to listen. The idea that by interrupting and telling your story people will be amazed. The practice of segmenting into hundreds of small niches to feed them whatever they want today. The ideas of optimization, hacking, ranking, fans and followers. The belief that data is better than interactions. The effort to second-guess needs … Continue reading What marketing is not
Renewing trust
The automatic renewal feature, enabled by default in plans that seal an agreement between a service company and the final consumer, is not designed to improved the user experience. Despite the bullshit about "continuity of service", that particular feature is designed (and enabled by default) to leverage our tendency to forget, and therefore fictitiously increase … Continue reading Renewing trust
Marketing and social media
Gary Vaynerchuck often repeats that as a marketer, the only thing he cares about is where the attention of the people is. This is something I very much respect. Marketers should not be in a personal relationship with any platform, tool, channel. They should care about finding ways to establish a connection with their audience. … Continue reading Marketing and social media
