Tasks you don’t like

The way you deal with a task you don’t want to do greatly defines how you approach change.

You can refuse to do it, as you don’t want. Set out to seek another task, another job, another purpose. And yet, despite the continuos search, you favour the status quo. Your status quo. No big changes on the horizon.

You can do it, without commitment. Do just the bare minimun, or maliciously comply. Most organizations almost demand you to do that. Even in this case, there’s not much to expect in terms of change, as the less you commit the more things will stay the same. Your boss is not going to realize they are wrong.

You can do it, to the best of your possibilities. Already in the act of doing, trying to better the outcome, even if marginally. And in the meantime letting the minor achievements recharge your batteries and increase your competence. All in preparation of changing the task itself and the hearts of those assigning it. Drip by drip. Until you actually end up liking it. It’s a long and windy road, and you’ll end up changing the world.

Popular ideas

Some popular ideas are challenging to understand, and they deserve more respect than what they get nowadays.

For example, it is very easy to mistake psychological safety for an environment in which everybody feels safe to do whatever they want, as they won’t ever get any criticism. It might hurt them.

Similarly, it is easy to mistake culture with the way your office is organised, the amount of ice cream or healthy drink options your employees get, the number and the coolness of off-sites and team days, the rooms dedicated to hobbies and free time, and how they are named.

Or to mistake leadership with busyness, the necessity to provide answers, feeling like you have to be right.

The popularity of a concept should make us want to get it right, not bend it to our needs and the closer shortcut.

What matters

It’s normal to want to please others. It’s naive to try to please everybody.

Eventually, you’ll have to say some nos, whether you’ll do that explicitly or implicitly. The different commitments you have taken are going to clash with one another, and at least a bunch of them are going to be left behind. Your work is going to put off some people, and in the attempt to smooth the corners, you’ll end up losing those who used to like it as well.

When you try to please everybody, it’s highly likely you’ll please nobody.

Instead, start by asking some uncomfortable yet important questions. Who am I trying to serve? Who/what does matter to me? Who do I think highly of? What should I do today to achieve what I set out to do tomorrow?

It sounds counter intuitive that by looking for answers within ourselves we’ll end up serving others better. You should give it a try.

Will you take us to Mount Splashmore?

How much do you have to insist before your customers say “yes”?

My bank sends me a text every day to tell me there’s a message for me in eServices, regarding changes to Terms and Conditions. I should go there, read it and approve it.

I still haven’t done that.

Facebook sends me daily updates of what my friends are sharing on the platform. I should re-install the mobile app and do not miss any of it.

I still haven’t done that.

LinkedIn has a new offer every other day to make me go back to Premium. I should take it, as it is unprecedented, and enjoy all the benefits (?) of their premium offer.

I still haven’t done that.

While navigating the net and Facebook (desktop), I get targeted with ads of cars that are nowhere close to the league of cars I am interested in. I should really check it out, and perhaps consider a lifestyle change.

I still haven’t done that.

Dumb repetition can get annoying pretty quickly. It breaks trust and it lowers the expectation of you actually having something interesting to say. And perhaps, like Bart and Lisa, eventually you get a “yes!”. Does that sound like a victory?

If you have to repeat yourself too much before inspiring action, you have either the wrong message or the wrong audience. Making it louder won’t help your case.

Just a small part

When faced with bad news, there’s a natural reaction that almost automatically kicks in.

It’s about making the bad news the totality of our reality. We feel discomfort, pain, despair, because we have just been told that something does not conform to the idea(s) we had about our life. And we often take this to the extreme. We amplify the discomfort, the pain, the despair. It becomes all we see around us and perceive within us. We go to a dark place.

And that is fine.

As long as we know that is not true. The discomfort, the pain, the despair, they are just a part of our reality. A small part indeed. So the following step, that is all but automatic and instictive, is to look at things around us for what they really are.

Ok, we did not get the job, and still we have that hobby we always wanted to dedicate time to.

Ok, our relationship is shattered, and still we have a dear friend that deeply cares about us.

Ok, our body is not working as it should, and still our mind is present, vibrant, open.

The second step is not about being optimistic. It’s about realizing that things happen to us all the time, a neverending flow. And that focusing all our attention, energy, commitment to a single one of them, no matter how bad, is a limit to expressing the potential of each life.

The bad news is you’re falling through the air, nothing to hang on to, no parachute. The good news is, there’s no ground.

Chögyam Trungpa