Tag: relationships

For the best or for the worst

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You can set rules for the best case scenario or you can set rules for the worst case scenario.

When you use the best case scenario as a basis, you trust that things will progress well, that people are trustworthy, that nothing terrible or horrible will happen, that “bad” is a situation that can still be managed without much pain.

When you use the worst case scenario as a basis, you look at what will go wrong, at those who will betray you or not keep their part of the deal, at principles that need to be protected, at a “good” situation that is very difficult to digest.

Three levels

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There’s a great level of customer service. It’s personal, human, helpful, and resourceful.

There’s a basic level of customer service. It’s quick, some times robotic, a bit repetitive, not always helpful.

And then there’s a shitty level of being human. It’s arrogant, pointless, definitive, and unaccountable.

People will only remember the first and the third. Up to you where you want to be.

Back to normal

FabrizioLeave a comment

If you live in the Western part of the World – or in most parts of Europe, at least – tomorrow is the day when life goes back to normal. After the presents and the food, after the hopes and the holidays, after forced conversations and much needed connections, most will go back to their office and move on with their regular life.

Be prepared, because sometimes it’s tough. Holidays – and particular Christmas holidays – tend to be dreamy, they bear a feeling of commitment and new, they open up possibilities that go beyond the 9-to-5.

So, be aware of this gap, and be ready to welcome back your routine and take with you whatever it is that has made the past holiday special. There is certainly a place for it between meetings, projects, and commuting.

Allocation

FabrizioLeave a comment

How much of your serenity, tranquillity, ease, peace of mind, joy comes from work, family, friends, me-time, or something else?

It’s a difficult question that probably leads to even more challenging answers. But by understanding that, we could probably better allocate time, resources, concerns, stress, stakes.

One example. If family time is what gives you strength, why worrying so much about losing that particular job, to the point you are making family time less pleasant?

New and old

FabrizioLeave a comment

What will the new year bring?

The end of the year is not an eraser. Just like you do not become immediately wise and adult the day you turn 18 (or 21), the new year will not give you a new you, free of old fears, uncertainties, pains, and problems.

So, the question really is: are you ready to handle all of that in 2023, and perhaps make something out of it?

If the answer is no, there is your new year resolution.