Tag: content marketing

Patagonia

FabrizioLeave a comment

Imagine approaching your team with the suggestion that this year, for Black Friday, you could dedicate your site’s home page to a message of social responsibility.

Imagine suggesting that the headline could stick to the version your team crafted after months of customer research, rather than make space for the latest look-at-me PR sensation.

Imagine recommending to continue with something that has been planned for months, rather than replacing it all with some shiny hack that will boost one of the vanity metrics.

They would look at you and think you are crazy.

Unless you work at Patagonia.

Cause and effect

FabrizioLeave a comment

Not every cause leads to an effect. Not every effect can be immediately linked to a cause.

The fact is, we are not rational beings and we merely use reason to find an explanation to things that have already happened, to decisions that have already been made.

That’s why brands and stories have so much power. They don’t engage with reason and they leverage the most tribal and innate of our insticts.

Belonging.

If your company wants to measure brands and stories, if they want to find the thread that links brands and stories to material results, they are probably missing the whole point. And the opportunity to establish relationships with employees, customers, stakeholders that can determine long-term competitive advantage.

You got to have faith not to miss this opportunity.

Negative impressions

FabrizioLeave a comment

Reporting on tens of different metrics give one of two impressions.

Impression #1 – You are shooting in the dark. Since you can’t agree on what success means, you are just tracking and reporting everything in the hope that some of the numbers will look good on your deck to the board.

Impression #2 – You are going to cheat. Many metrics mean infinite interpretations, and something tells me that the one you are going to deliver today is not a story of failure.

Next time you are preparing a report, make an effort to avoid both.

Fostering the controlling staff

FabrizioLeave a comment

That’s what I found today in a page describing a B2B solution.

Fostering the controlling staff.

What does it even mean? Can you “foster” somebody? Who is the “controlling staff”? What does “fostering” them look like, in their day-to-day lives?

Of course, it’s easy to laugh such an example away.

But the status of B2B and Saas copywriting is dire.

Back-office automation heroes … assemble!

Personalized interactions and trusted global communications.

Streamline your operations.

Automate document and presentation creation workflows.

Unlock new opportunities at speed.

There’s an opportunity to stand out.

Storytelling

FabrizioLeave a comment

There are many ways to tell a story, but since companies find it so difficult, a good idea is to keep it simple and avoid overly complicated structures.

  1. The hero wants to achieve an ideal state.
  2. A challenge is holding them back.
  3. Your solution will clear the way and prepare them for the future.

Few pitfalls to consider.

  • The hero is never your product.
  • The more concrete and specific you can be with the challenge, the more it will resonate with the hero exactly at the right time.
  • The solution needs to be translated in the language of the hero, and it is never a list of features and spec.
  • You are gonna need different stories for different heroes (i.e. personas).

It’s not perfect, but if you are not already touching on these three points, in that order, in any conversation you are having with a prospect, this is a good way to wrap your mind around storytelling.