Left wondering

People do not always have good intentions. For your wellbeing, though, you will be better assuming they do.

If you don’t, you are left wondering.

Was that comment directed to me?

Does that mean they are not happy with my performance?

Are they not replying because of what happened last quarter?

This is a tiring excercise and you have better things to invest your limited resources on.

Assume good intentions, take note of what you feel (confusion, frustration, incompetence, insecurity), and discuss that face to face when possible.

Footsteps

We know, from our own experience as employees, that people perform better when they are engaged. And that engagement means different things to different people.

Yet, despite us knowing that, we keep running companies in a standardized way that kills engagement.

We ask people to do shallow work. We keep them busy with emails, internal chats, and meetings. We manage from the top down. We regard productivity and (physical) presence as the same. We do performance reviews with a checklist. We assign titles and roles, so that we can look at nice pretty boxes and feel in control. And every now and then we throw a party to cheer everybody up (better if under the influence of alcohol).

The thing that I find most perplexing, though, is how much small and medium companies (the vast majority of companies out there) adhere to the same trite script.

They are the ones that are actually better positioned to change these practices. They are the ones who could make of their differences a decisive factor when seeking and retaining talent. They are the ones who could truly have a personal approach to engagement, and be flexible enough to make it feel as if each single employee would belong.

Just because your target is to grow, it does not mean you have to follow in some other company’s footsteps.

Doing that is actually killing your chances of growth.

Not going to want to change

If you tell somebody they are stupid, they are not going to want to change.

If you make fun of their theories, point to their inconsistencies, denigrate their capacity for solid thinking, they are not going to want to change.

If all you give them is your version, for as much as sense as it makes, they are not going to want to change.

If you show them a world they cannot be part of, they are not going to want to change.

All of this can win a quick laugh and some superficial bond with those who think like you.

It’s not going to make things change, though.

Shared

You do not have to manage change to make it happen.

You can still make a decision and expect everyone to act accordingly.

You can drift through the days and wait for something to come your way.

You can stand on the side and take credit for whatever success will come.

You do not have to manage change, but when you manage change you make it a shared experience. A shared decision, a shared opportunity, a shared outcome. It is only by managing change that you can make a long-term impact.

What works

Things that work in marketing:

  • Building your brand
  • Creating content that resonates with you audience
  • Being featured in publications your audience trusts (not because you paid them)
  • Being found when people experience the pain you are addressing

Things that do not work in marketing:The greatest illusion

This one is from Rand Fishkin, worth remembering after the summer.