The thing about misunderstandings

What you say is going to be misunderstood.

There’s really not much to say, it’s just the nature of communication. You deliver a message from your own position, with your own understanding, and the other person interprets all of that from their own position, with a different understanding. This happens inevitably, no matter how close the speaker and the listener are. It’s not your fault. It’s not their fault. It’s just how it is.

The only thing you can do about it is to repeat the message over and over again.

Of course, you will become boring after while, people will start telling you they have already heard that, some will make fun of you, others will just stop listening and move on.

But it really is the only thing you can do about misunderstandings.

Just be careful that the message you choose to repeat is really the one that matters to your purpose.

Expanding and contracting

What if you do not need an extra hour?

What if hiring a junior team member is not the best solution?

What if onboarding a new big customer is not what’s best for your people at this stage?

What if 30% growth is not sustainable for the type of company you want to build?

The point is not aiming to have more to achieve more. And the point is also not aiming to achieve more by having less. The point is aiming to achieve what make sense.

Over performing is not the best choice for most of us, because when we do that we take things away from other parts of our lives, from other people in our lives, from things that matter is life.

So, what is the work you want, and need, to do?

Anne Helen Petersen, The Expanding Job

A viable option

When you are tired of an exchange – with a colleague, your partner, a friend, your kid – it’s ok to be the one stopping it.

We always want to win, but sometimes, oftentimes, sending the ball back to the opposite side of the court is just not worth it. Grab the ball, say that you are sorry, and move on.

Almost nothing in life is a battle with winners and losers. Renouncing is a viable option.

Not imperative

It’s not imperative that you are involved in everything.

It’s not imperative that you understand everything.

It’s not imperative that you check everything.

It’s not imperative that you fix everything.

It’s not imperative that you control everything.

It’s not imperative that you point out the flaws and defects in everything.

It’s not imperative that you vet everything before it gets out.

Once you understand this, you will be surprised by how things still happen, with good results, without you being there to take credit.

It’s empowering.

It’s liberating.

If it works with ten people

The idea that by hiring more you will get more business is flawed.

The idea that by implementing more processes things will be running more smoothly is flawed.

The idea that by buying a new tool your employees will suddenly start to make sense is flawed.

The idea that by acquiring more customers your product will finally take off is flawed.

Hiring, processes, tools, and customer acquisition are fantastic ways to achieve goals, but they do not work in the same manner in all contexts. And particularly, they are not a cure for some fundamental flaws your organisation might have.

A general rule of thumb: if it works with ten people, you are ready to move to one hundred, one thousand, one million.

If it does not work with ten people, though, it’s time to go back to the drawing board and find a new way to make it work.