On people and communities

It does not matter if you are a billionaire.

It does not matter if your new enterprise is going to make you a few more billions.

It does not matter if you are moved by mixed motives.

What matters is the impact you have on people and communities. And some enterprises have this much clearer than others.

Not confident, not fearless

Three things that will not make you nervous, that will not scare you, that will not make you lose your sleep, that will not make you cry when you are rejected.

  1. Things you don’t care about.
  2. Things that are boring for you.
  3. Things that have nothing to do with your purpose.

The point is that when are onto something that matters, you will feel anxiety and fear. That’s a sign of the stakes you are putting on that thing. What’s important is acknowledging the feelings, accepting where they come from, and finding ways to cope with them so that you can function and progress.

It’s never been about feeling confident and fearless. That’s a lie for Hollywood movies.

Inquisitive

Every flaw you see in the world.

Every error message for any software, every bug that gets reported, every overly bureaucratic process, every mistake that gets you infuriated.

It is the product of the work of somebody.

And of course, sometimes it was a poor job, sometimes you simply have to go and fix things. But other times instead – most of the times – there are reasons why things work in a certain way and a person who is proud for having found a way to create something that was not there before.

If we are able to step out of our anger and take an inquisitive approach, we might save time and relationships. And we might make it so that the next time, that person, will be even more motivated to take the initiative.

Walls

We only see our side of the story.

That’s why when we go to someone with something that’s important for us, that becomes urgent.

That’s why when we read through an email we only notice the parts that confirm what we already know.

That’s why when we find new evidence we are sure that’s the one that will convince everybody.

And that’s also why we should be extremely careful when giving judgements, passing sentences, and building walls.

The target is to be convinced (of your values, your purpose, your views) and open (to other perspectives and versions) at the same time.

Can you do that?

Easy and difficult

Registering for an online class is easy, actually attending is difficult.

Subscribing to a newsletter is easy, actually reading it with regularity is difficult.

Downloading an eBook is easy, actually taking learnings from it is difficult.

Signing up for a free trial is easy, actually implementing the tool in your team’s routine is difficult.

Making an appointment online is easy, actually showing up is difficult.

The point is that we are more and more used to take reactive actions that actually demand a proactive change. In our behaviour, in our schedule, in our focus.

From our point of view, it’s easy to mistake this with busyness and activity. From the content provider’s point of view, it’s easy to mistake this with success.

Us and them need to remember that there is a very limited amount of resources for difficult.