Current

It’s ok to be cheerful even when not everything is going well. It’s ok to be down even when most things seem to be perfect.

We need to be able to recognise that life is made of a multitude of pieces. The one that is in front of us right now is what determines our current mood. And fortunately there is much more for us to appreciate, at any given time.

Only once

It’s rarely as bad as we think it is.

It’s rarely as bad as we think it will be.

We put stakes on the things that happen to us and we never pause to think that it is us who determine how important outcomes are.

Is failing at a job truly that disastrous?

Is delivering a project late really so determinant of the company’s future success?

Is expressing our doubts or asking a difficult question truly going to jeopardize the relationship with a friend?

If a behavior is repeated across time, it is wise to take note and try to address it. But if it happens only once, is it really going to be that bad?

Probably not.

About goals

There are two things, I believe, you really to need to highlight when leading a team.

Number 1 is that the person’s well-being, in whatever format that comes, is infinitely more important than any business goal and organisational achievement.

Number 2 is that goals, especially individual goals, are not a way to get rewarded or fired, but rather a way to challenge – how do we get there – and be challenged – what do you need to get there.

The way you, as a leader, navigate setting goals and delivering on them is 99% of how your team will feel about them.

Give before you ask

You have to give before you can ask.

Lead with your expertise, your point of view, your research, your data, your guests, your knowledge before you actually ask to sign up. Even better, never ask. Set up a vision for your world so unique and appealing that people will want to be part of it without you even having to ask.

Sometimes you might get lucky. You might have people onboard before you have to do anything. That “free trial” banner might get enough curiosity for it to actually have an impact on your top line.

But don’t let luck misdirect you.

You have to give before you can ask.

The wrong person

When you ask, you are exposed. Vulnerable.

And when you get no response, or a rejection. If you are made fun of, or are belittled. That does not mean that you asked the wrong question.

It just means you asked the wrong person.

Try again.