At the root

Most people are scared, preoccupied, hurt. And until you help them get at the root of what makes them such, they will not be able to move past that behaviour that is bothering you and damaging the community.

The only shortcut to this is to cut the relationship altogether. That’s never progress and very rarely what you actually want.

Mediation

Some people like to provoke strong reactions in others. They seek the fight, they care to win, they tend to protect, defend, and argue.

Some people prefer not to be noticed by others. They shy away, they let go, they hide and accept.

With the former, you have to be careful not to be drawn into the pit. With the latter, you have to be careful to assign the merit and avoid being forceful.

Mediation is always the best way, but you first need to figure out who you are dealing with.

Downhill

The effort we put into avoiding difficult conversations.

The energy we invest into keeping that bad feeling at bay.

The thoughts we dedicate to finding ways to reduce uncertainty.

That’s what makes everything more difficult, bad, and uncertain.

When you accept that as a part of being a colleague, a leader, a partner, a friend, a parent, a human being, then the rest of the journey is downhill.

I’m not suggesting that we should cease efforts to alleviate pain, our own or that of others. But as psychotherapist Sheldon Kopp was keenly aware, our “mistaken belief that it can be cured” is what makes pain unbearable.

Ed Batista, Pain Is Mandatory. Suffering Is Optional.

New things

The worst way you can welcome a new thing a colleague has worked on – something that fills a gap, something that was needed and was not there – is to say: “Can you also do this?”.

Of course, it’s imperfect. It’s the first time you have that.

Of course, you have ideas and opinions. You were given time to think about it.

Of course, it will get better. That’s probably also why they have shared it.

“Can you also do this?” is the surest way to have the colleague stop working on it. Welcome the novelty instead, the initiative, the boldness. And give the new thing time to develop and accept your vision.

Sportsmanship

You have challenges, difficulties, competitors, people who are definitely not on your side, the world out there that’s trying to make it even more complicated, personal problems, injuries, thoughts, feelings, uncertainties. And that can take you to dark places sometimes.

We all go through the same stuff. The best way to navigate all that is to spot this common ground and build a shared view. When you make of sportsmanship your credo, you’ll find that life is suddenly easier.