The committee

All great marketing was challenged. At some point, by someone.

And so, if everybody likes what the marketing team produces, they are probably on the wrong track.

The truth is, you don’t know what is going to work or what will be great. So never have a committee preemptively trying to determine that.

Image from Marketoonist.

Small to get big

Pursuing your goals is a work of removal, not addition. That’s where most people get lost.

You don’t need more time, you need less time.

You don’t need more resources, you need less resources.

You don’t need more opportunities, you need less opportunities.

You don’t need a larger market, you need a smaller one.

Get small to get big.

Reconsider the system

If you miss your targets once, it’s good to try with more time, more resources, more of whatever you think was missing, without touching the system.

If you miss your targets consistently, then more is just going to be an excuse to delay something inevitable. You have to reconsider the system.

Responsibility avoidance

Companies have plenty of sacks of responsibility avoidance. They exist and grow in the space between two poorly designed processes, or between well designed processes that are way past their best before date.

In a way, it’s impossible to avoid. Companies will get to a point where, to a given issue, different people will answer systematically with: it’s not my responsibility.

But if you don’t leave enough space for those who care enough to actually do something about the issue, that’s where the real failure is.

When emotions are involved

When a person comes to you with a problem, pointing at the fact that they are the reason behind the problem is not going to set them at ease or help them get past it.

When a customer comes to you with a problem, telling them that their behaviour is why the problem exist is not going to set them at ease or help them get past it.

Reality and facts are really of little help when emotions are involved.