One story

When all you hear is one story, that one story is going to be your reality.

This is what happens to all of us, more often than we like to admit. It happens when we get stuck in a bias. It happens when we feel everything is wrong. It happens when we are sure we will succeed this time. It happens when others are an unknown “they”.

We need to make an effort to be listening to at least a second story. And then a third, a fourth, a fifth ..

The fact is, nowadays there is no excuse for us not to do that with intention.

About to escalate

When a situation is about to escalate, be ready to do two things.

First, be ready to have a difficult conversation face to face. You can’t send an email, you can’t text, you can’t use the chat. In certain circumstances, you may still be able to use the phone, but be prepared when possible to meet face to face (or camera to camera in today’s world).

Second, be ready to concede. You will not get out of it if you put your foot down, if you want to win it all, if you are not open to be proven, at least in part, wrong.

But before that, how do you know a situation is about to escalate?

You feel it. You understand something is not right when you feel you are getting agitated, when you sense that being right is becoming more important than the outcome, when any minor event gets charged of unrealistic importance. So much so that you have to tell somebody or do something right away.

You have the power to defuse such incredibly dangerous situation, do not get sucked into them.

The reason is you

At any single point in time, there are hundreds of reasons not to do, not to show up, not to participate, not to express your opinion, not to come up with a new way of doing things, not to listen. Hundreds of reason not to.

It might be the toxic environment, the unpleasant colleague, the bossy manager, the trivial task, the task that is too difficult. It might be your past, the previous experiences, a pattern that often shows up. Sometimes it’s something that was not said, sometimes it’s something that was said in the wrong tone. Or perhaps a gaze, a word, a posture, a silence, a delay. Your fears, your preoccupations, your ambitions. The culture of not to. The pressure of your peers. The reasons everyone keeps giving you.

At any single point in time, there are hundreds of reasons not to.

And only one reason to.

That reason is you.

The first question

If you have an idea to spread, a change you care to see happening, a product to market, the first question should not be “where is my audience?”.

The first question should be “who is my audience?”.

It is a shift in perspective.

From desperately moving from one channel to the next (and mastering none), with messages that are ineffective (because they are either about you or they aim to appeal to too many), to already knowing where you will be tomorrow.

It is the way to become master of your own future.

Many call it strategy.

The real challenge

Sometimes a genuine laugh and a little openness can make us feel on the right track once again.

And if that works for us, we can be sure it would do miracle for others as well. When you put kindness and honesty out there, the effects compound, and the return transcends your personal boundaries.

We all seek connection in what we do.

Funnily enough, the real challenge is often to be the first offering it.