Training

I am glad you did this (for me, for the company, for our family) is not really the best way to express gratitude. It is something to say, at best, when you tolerate what was done, when you think it was not necessary yet did not hurt, when it’s about something you are quite neutral about.

Thank you is more simple and gets to the point instead. Say it often, make of it a habit, and truly mean it. Gratitude is a muscle that can be trained.

Contradictions and implications

Not succeeding does not necessarily mean failing.

Not being right does not necessarily mean being wrong.

Not being good does not necessarily mean being bad.

Not agreeing with something does not necessarily mean opposing it.

We use categories to make sense of the world, yet categories are not dichotomies. If anything, their meaning is much better understood with a Greimas square.

Be aware of contradictions and implications, not only of contraries, when you are trying to understand what’s going on.

Google

Google’s mission used to be “to organize the world’s information and make it universally accessible and useful”.

It still is.

Yet, that’s no longer what Google does.

Google is now in the business of deciding what information is and what it is not, it shapes the way people consume the internet and its content, with a clear bias towards information that is either owned by Google or that companies pay Google to promote.

So much for accessibility and usefulness.

Of course, companies change as they grow. But should we trust Google to offer us the type of information we need, at the right time? Probably not.

That’s not what they do anymore.

Good eggs

Business decisions can be good marketing too. A way to differentiate from your competitors, express your values and tell everybody what you stand for.

Good Eggs got this right. And for once, a page stating corporate values does not sound like shallow promises.

The original article by KQED is here. The full chart here.

Business or people

Is your company about business or about people?

Of course, the former is a given and the latter is claimed by the majority. Yet decisions and behaviour, particularly in difficult moments, tip the scale.

Another way to put the question would be the following.

In the past few weeks, have you asked your people to do more or have you offered to do more for your people?

The fact is, when you offer to do more for those around you it is very likely you’ll end up getting more in return.