Excuses and reasons

Excuses are what you come up with when attempting to convince about something you did (and shouldn’t have done) or did not (and should have done).

Reasons are circumstances that explain why you have not done something you should have, or have done something you should not have.

Excuses are fragile. They are usually ex-post (they come after the fact). They border with lies, and as nobody wants to think of themselves as a liar, they set up for discordance and self-criticism, and eventually undermine the intention of doing.

Reasons are solid. They are usually ex-ante (they come before the fact). They fire up compassion and kindness towards ourselves, and they do not harm our will to do what we initially set out to do. Perhaps under different circumstances, or better equipped to face the ones that have emerged.

Eventually, only you can say if it’s excuses or reasons you are using to not show up.

Talk

Talk about what’s holding you back.

Talk about that feeling you feel before speaking in front of others.

Talk about the fear that never let you leap.

Talk about how unease you are when somebody asks a direct question.

Talk about the challenge in putting your work out there.

Talk about how difficult it is to say you were wrong.

Talk about the knots in your stomach before meeting someone you like.

Because as you talk about all of this, you take the first step to make it all go away.

Culture is action

It’s impossible to talk about culture without taking behaviour into consideration.

You can read a book, spend time investigating what type of culture is a winning culture, have consultants come in and tell about the frameworks they have studied. But at the end of the day, culture is what you do. Culture is what the people around you do. Culture is in the actions and details.

That’s why it’s important to build cultures with examples. And in the long term, I am more and more convinced that coaching, both internal and external, is the only way to spread the culture as the company grows and the market changes.

Learning about culture is great, as it gives you the basics to discuss it in your organization and go about it strategically. Yet, remember that culture is not telling and cannot be commanded. Culture is action.

Wishful thinking

If you are a leader and complain about the fact that people in your team are not as committed, as present, as hardworking, as involved as you are, here are two things to think about.

You are the leader, and in most situations this comes with some benefits (not only monetary) that other team members do not get. So, the fact you care more is absolutely normal. You should care more, they will care less.

To change the situation, to some extent at least, you have to put in extra work. And that is an additional challenge. You have to sell a vision, a purpose, a reason (beyond salary) for the team members to feel that they are part of something bigger. You have to make it so that if they follow you they will enhance their public and self-image. You also have to praise them for their work, and to thank them for their contribution. You need to be present for them when they need it, and hide when they can go alone. It’s a difficult balance to strike between freedom and ownership, and it takes trust and time. If you have none of that, you are stuck at point one.

Any other approach to such a natural situation is delusional wishful thinking.

Picking

If you are waiting for someone to notice your work. If you are hoping tomorrow your boss is going to praise the project you are leading. If you desperately want somebody to enter the shop and admire your craft. If you believe your effort is not getting the attention it deserves.

If you are waiting to be picked.

Remember you can be the one starting it.

You can notice a colleague’s work, praise a peer’s project, enter a shop and admire someone’s craft, give the appropriate attention to those around you.

You can be the one who picks.

It’s contagious, and once you get in the habit, not only others are going to pick you more often, but you are also going to pick yourself with a lot less effort.

That’s the final goal, by the way.