Tag: resistance

When they don’t know

FabrizioLeave a comment

One thing worth remembering is that, with the lack of new information, people will put you in the boxes they have created for others. And they will usually put you in the most negative, catastrophic ones. The ones they built for those acquaintances who hurt them, left them, cheated on them. Because they are easy to reach and they protect them better.

If you are late with a deliverable at work, they will relate you to that past colleague who never did their job.

If you are not answering a message, they will relate you to that friend they were very attached to and they eventually lost touch with.

If you don’t say “hi” with a smile, they will relate you to that grumpy old man that lives next door and never holds the door for others.

When people don’t know, they will be fast at drawing from their previous (negative) experiences and extend them over to you.

So, if you want to stand out, over communicate. Tell how things are, what happened, what you will do, how you felt.

When people don’t know, let them know.

Not a big deal

FabrizioLeave a comment

There’s nothing better than being thanked for the effort, for the thought, for the action.

And very rarely a “thank you” is given.

Because the things we do are not visible, as they shouldn’t be.

Because others are self-centred, as they should be.

Because what we have done is, after all, not that big of a deal.

If you are doing it for the “thank you”, stop doing it now.

Find purpose instead.

Behaviour

FabrizioLeave a comment

I am not sure life is simple, but this is a great reminder of how culture, authenticity, and leadership work.

There’s the things you wish you were doing.

There’s the things you’re saying that you’re doing.

There’s the things you are actually doing.

Behaviour is not a wish, is not a best case scenario, is not a finish line that you never get to reach. Behaviour is here and now. It is today.

What are you waiting for?

While we do that

FabrizioLeave a comment

Just because you don’t agree with the decision, it doesn’t mean a decision was not taken.

Just because you don’t like what is happening, it doesn’t mean things are not progressing.

Just because you don’t see eye to eye with a colleague, it doesn’t mean they will not continue to do their job.

We spend time trying to ensure that what is going on out there is in line with what (we think) is going on in here.

And while we do that, the world moves on.

Useless

FabrizioLeave a comment

If one of your core principles is Respect, I doubt there is anybody in your team who feels they are not being respectful. Most likely, there are a few who feel they are being disrespected.

If one of your core principles is Customer Centricity, I doubt there is anybody in your team who thinks they are not putting the customer first. Most likely, there are a few customers who think they are not important.

If one of your core principles is Agility, I doubt there is anybody in your team who believes they are slow and unproductive. Most likely, there are a few who believe the team could achieve more.

There’s a moment when concepts, and values, and principles stop being useful in getting people on the same boat.

That’s why you should use (positive) examples instead.