Subtractive

Whenever you make a decision, something is left behind.

Not necessarily something bad. It might be a great idea, a wonderful opportunity, a majestic new era. The better the people around you, the better what is discarded will be. And yet, it needs to be this way, because there is no time, energy, resources, speed for all of it.

Making a decision is always a subtractive process, you have to remove what does not fit (at least this time) until you are left with a plan that makes sense and that can lead forward. It’s a loss, to many people, and it’s important to treat it as such. Mourn, communicate, reach out, grieve. And then, together, execute.

The way you go about this will determine how much people will contribute and how committed their contribution will be.

Burden

What good is a category if all it does is burdening our days with indignation, anger, resentment and negativity?

It’s positive to identify as this or that, use categories to make sense of the world around us, but let’s forgo their capacity of pitching us against the others. It is just another face of resistance, and it does not serve any of our purposes.

Signals

The things you say no to – and the things you say yes to as well of course – they signal what you care about. In the day to day, for most things, it might seem not too important (it is). But when you are in a leadership position, there is no excuse. You might have very good reasons to dedicate your attention or energy to this or that, yet eventually you are telling those around you what matters and what you all together are about.

Tread carefully with these kind of decisions, they do not affect yourself only.

Inspiring change

If all you give people are facts, they will take note and move on with their lives.

Give them a story they can feel and relate too, and you will have their long-term attention.

Give them empathy for their own story, and you will have them ready to change their behaviour.

Training

I am glad you did this (for me, for the company, for our family) is not really the best way to express gratitude. It is something to say, at best, when you tolerate what was done, when you think it was not necessary yet did not hurt, when it’s about something you are quite neutral about.

Thank you is more simple and gets to the point instead. Say it often, make of it a habit, and truly mean it. Gratitude is a muscle that can be trained.