In need of systems

The real edge in today’s world is not to have all the answers, but to motivate people to invest their resources – time, energy, money, attention – to find the answers. Possibly working with others.

We all heard that the world is more complex than ever, more ever-changing than ever, more fast-paced than ever. Yet we fail to understand what that means. Most of us are not asked to draw from their previous expertise to come up with ready-made solutions. Quite the contrary, the more you can tame the knowledge and information you have, sit with a problem, ask around, collect ideas, prepare the setting, coach people, lead the execution, the more you will be relevant.

We don’t need actions. What we need is systems.

Only once

It’s rarely as bad as we think it is.

It’s rarely as bad as we think it will be.

We put stakes on the things that happen to us and we never pause to think that it is us who determine how important outcomes are.

Is failing at a job truly that disastrous?

Is delivering a project late really so determinant of the company’s future success?

Is expressing our doubts or asking a difficult question truly going to jeopardize the relationship with a friend?

If a behavior is repeated across time, it is wise to take note and try to address it. But if it happens only once, is it really going to be that bad?

Probably not.

Time to heal

You need to give wounds proper time to heal.

Of course, you want to get back to work. Of course, you want people to accept your point of view and get back to their tasks. Of course, you are all working on something bigger and the time spent grieving is time not spent pursuing a new opportunity.

But wounds do not heal as fast as you’d want them to. People do not heal as fast as you’d want them to. You do not heal as fast as you’d want to.

Give it time. And in the process, do listen. You will learn something about wounds, people, and yourself.

Getting ready for the next wound.

Stories over numbers

Numbers come after stories, and stories others can relate to come after stories we can relate to.

We like to think of the world as a rational place, where people make decisions based on a set of available information. Of course, that is far from what we experience every day.

If you want to inspire action you need to remind this.

Joy and success

Joy comes from doing something you would do independently of the outcome.

Success – i.e., the outcome – comes from sticking with that something for long enough.

Simple, not easy.