Behaviour

I am not sure life is simple, but this is a great reminder of how culture, authenticity, and leadership work.

There’s the things you wish you were doing.

There’s the things you’re saying that you’re doing.

There’s the things you are actually doing.

Behaviour is not a wish, is not a best case scenario, is not a finish line that you never get to reach. Behaviour is here and now. It is today.

What are you waiting for?

While we do that

Just because you don’t agree with the decision, it doesn’t mean a decision was not taken.

Just because you don’t like what is happening, it doesn’t mean things are not progressing.

Just because you don’t see eye to eye with a colleague, it doesn’t mean they will not continue to do their job.

We spend time trying to ensure that what is going on out there is in line with what (we think) is going on in here.

And while we do that, the world moves on.

Useless

If one of your core principles is Respect, I doubt there is anybody in your team who feels they are not being respectful. Most likely, there are a few who feel they are being disrespected.

If one of your core principles is Customer Centricity, I doubt there is anybody in your team who thinks they are not putting the customer first. Most likely, there are a few customers who think they are not important.

If one of your core principles is Agility, I doubt there is anybody in your team who believes they are slow and unproductive. Most likely, there are a few who believe the team could achieve more.

There’s a moment when concepts, and values, and principles stop being useful in getting people on the same boat.

That’s why you should use (positive) examples instead.

What to control

The anger, the sadness, the excitement, the joy. Feelings are not your responsibility, nor are they your fault.

What you do with them, on the other hand, is within your control.

Letting the negative self talk become the only narrative.

Sending an harsh comment in response to the message of a colleague.

Asking others to stop what they are doing and follow the latest idea.

Focus on this.

No matter what

I wanted to buy a shirt for my son. It was a red one, with one single word on it: “Uff!”. I said it was perfect for him, since he is always complaining and he is never happy with what he is given.

He ended up buying another shirt. An orange one with a dragon on it.

The point being, people rarely want to hear what you think is better for them, who you think they are, where they should or should not focus for their development.

Instead, they want to tell you about what they think. And they want you to find it in your heart to abandon your prejudices and support them no matter what.