Not how people work

Subject: Such Interesting Mentorship Programmes

Body: Hi Fabrizio, came across your LinkedIn profile and wow you have participated in such interesting internship programmes. I’m just checking to see if you are the person responsible for lead generation. If you aren’t the right person to speak with, can you forward me on to someone more appropriate?

I guess the assumption here is that personalisation is easy. That to establish a relationship it is sufficient to point at some trivial thing, such as the colour of your hair, or the fact we both have two eyes and one mouth. That after quickly exchanging some pleasantries, it is ok to not only go straight to business, but also to ask for further introductions. That the receiver of a cold outreach is nothing but a necessary evil to surmount in the name of the business goal.

Of course, that’s not how it works. Because that is not how people work.

Time to grow

There are many things that are potentially interesting, many opportunities that could change the course of a life, many ways you can go about business that might make your company the new hyper-celebrated unicorn.

Yet, jumping from one to the next will do you no good.

Give one thing the needed time to grow.

Better feedback

You don’t care!

It just seems as if you don’t care.

When you are late in the morning, I feel like you don’t care.

When you are late in the morning, I feel frustrated, as I get to question your commitment.

The four statements all say the same thing. The way this is done, though, is extremely different. Only the last one opens the listener to what comes next.

And since we too easily tend to project our feelings on others’ behaviours – by judging the things they do under the lens of our own situation -, we need to practice how to give better feedback.

Thanks Ed Batista for the reminder.

Keep meetings relevant

Never walk into a meeting in which you have a relevant role – people expect you to present, to coordinate, to moderate, to organise -, without some careful preparation.

When you don’t prepare, you will either be talking too much or too little, the audience will get bored, the conversation will get all over the place, arguments will be shallow and discussions pointless. And there’s not going to be any concrete outcome. If you are not prepared for a meeting in which you have a relevant role, just cancel it.

This is also a great way to keep the numbers of meetings to a minimum. None of us is paid to prepare for meetings.

Make it about people

Experiences matter not because of the results you are getting, not because of the expertise you accumulate, not because of the final outcome, not because of the knowledge you did not have before.

They matter because of the people you share them with.

Make it about people, sooner rather than later.

That’s a way to cherish every moment of the journey.